Seal Sure Drainage strives for customer satisfaction with all services provided.
If you are not satisfied with our service, please contact us immediately so we can address the issue.
If you book a service with us remotely (for example, by phone, email, or online), you have the right to cancel your booking within 14 days of the date you made it, in accordance with the Consumer Contracts Regulations 2013.
However, if you have requested that we start work before the end of this 14-day cancellation period (for instance, in emergency or urgent situations), you acknowledge that you may lose your right to cancel once the work has begun and materials have been used or installed.
To cancel your booking, please contact us as soon as possible using one of the following methods:
Please include your full name, contact details, booking date, and details of the service scheduled.
If you are entitled to a refund, we will process it as quickly as possible, and no later than 14 days after confirming your eligibility for a refund. Refunds will be made using the same payment method originally used, unless otherwise agreed.
Refunds will be issued for:
We cannot offer refunds where:
For refund inquiries, email or call us at:
